I get to debate on management and leadership mostly when bottles are full. Isn't that time when ideas freely flow. The debate last weekend was on the same point and it started as someone raised a point about the skills his boss possesses. Everyone expects a whole lot of things from their boss. His technical skills, handling of crisis, motivating the team, resolving team conflicts, managerial skills, business management, accounting, knowledge about quality etc etc.. Understandably, everyone wants his manager to have every possible skill. That is what great observers expect if not everyone. Their only hope is that they could acquire these skills from their boss and perform to impress the teams when there is an opportunity. I appreciate the thought after all 90% of the skills are acquired and 10% are natural, according to a survey conducted on reliable samples.
I expect my boss to be a leader who manages but not someone who just manages, irrespective of his title. How is a manager different from a leader? As someone said, leader does right things and manager does things right. Manager has a very short term goals but good leaders try to achieve long term goals. Manager wants to survive for the day but a leader would love to see his team after a year or so. Everyone in the team would love to have a leader in their team but not just a manager. It is far easy for the top mgmt to have just one in the middle playing these two important roles.
At the same time, it is not easy to manage after all mgmt is not science but is an art. Equations do not work in management. Something that worked for someone may not work for others and may not work for the same person in another situation. You got to react to every situation well in time and find a solution before it pushes you out. What can a leader do with good mgmt skills? He would become a model for his team and aesthetic mgmt skills with leadership qualities are injected into every observer in the team and thereby develop a very solid mgmt team leading the organization to a greater heights. It is much easier to expect but much more difficult to deliver!! Difficult things are quite possible!!
September 21, 2004
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